One flat rate: $4.00 per minute of talk time.
No emergency fees. No weekend fees. No night fees. No surcharges. One predictable, CFO-friendly line item that replaces the staffing costs, missed revenue and surprise billing multi-state hubs live with today.
Flat-rate hub coverage
Everything included. Billed monthly for the minutes you actually used.
$4.00/ minute
Live talk time only · billed in 6-second increments
What's included at $4.00/minute
- 24/7/365 coverage — nights, weekends, holidays
- No emergency, weekend, night or holiday surcharges
- Real-time refrigeration emergency escalation
- Real-time contractor routing to the on-duty manager
- Next-shift human follow-up on every non-urgent inquiry
- Phone, SMS, WhatsApp, web chat and form capture
- Multi-state, multi-branch routing and per-branch scripts
- Bilingual English/Spanish on every shift
- Call recordings, transcripts and branch rollup reporting
The spend our flat rate replaces
This is what a multi-state distributor hub typically loses every month to missed contractor messages, emergency failures, night staffing and surcharge-based answering.
Missed contractor messages
$3K–$15K / mo
Lost revenue from calls that never got returned.
Emergency refrigeration failures
$10K–$50K
Per incident, in product loss and customer damage.
Weekend & overnight staffing
$6K–$12K / mo
In-house coverage that still leaves gaps.
Manager burnout & turnover
$8K–$20K
Replacement cost per manager lost to the phone.
Surcharge-based answering
$2.5K–$7.5K / mo
$4–$8/min after hours, $10–$20 dispatch fees, night and weekend surcharges.
Built to scale with your network
10 to 100+ branches
Pay for actual talk time, not seats or locations. Add branches without renegotiating the rate, while keeping one predictable number across the network.
What distributor hubs typically spend with us
Your bill scales with real contractor volume — heavier in peak season, lighter in the shoulder months.
Regional hub · 10–20 branches
300 minutes/mo
$1,200
Overnight and weekend contractor coverage across the region.
Multi-state hub · 20–40 branches
600 minutes/mo
$2,400
Time-zone aware coverage with real-time emergency escalation.
National network · 40–100+
1,200 minutes/mo
$4,800
High-volume contractor communication with branch rollup reporting.
Compare that to a single missed refrigeration emergency, which runs $10,000 to $50,000 in product loss. One prevented incident covers a year of coverage.
Pricing questions, answered
See it on your own calls
In 15 minutes, we'll estimate monthly talk time from your real branch call volume and run a live escalation scenario.